Morrisons Caterham and Oxted take out trolley locks |
- Published: Thursday, 03 July 2014 17:12
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Morrisons is removing all trolley locks at its Caterham and Oxted stores in response to customer feedback, which has called for quicker and easier shopping trips. A team visited the store on Thursday 3rd July to update all of the store’s trolley fixtures, removing the need to insert a £1 coin or token to release a trolley from its bay. Andy Chaffey, Area Manager for Morrisons Caterham and Oxted said: “Our nation is getting busier and we have less free time than previous generations. “Customers in Caterham and Oxted have told us that they want a quicker shop. The removal of trolley locks is just one of the many improvements we are making to our store – to make for a faster and easier shopping trip.” Morrisons is leading the way in the removal of trolley locks across its stores nation-wide. 150,000 locks will be removed from stores this July. Morrisons says that the activity forms part of a significant investment programme to make shopping trips easier for customers. Improvements include the redesign of stores, the extension of opening hours, the updating of car park controls and improvements to baby change and toilet facilities. |